Thank you for your purchase! We hope you are happy with your purchase. If you are not satisfied with your purchase for any reason, you may return the product to us for a full or partial refund or exchange. Please find our Refund Policy below for more information:
- Eligibility: We offer refunds on items that are returned within 14 days, including sale items and items purchased with promotional discounts. The item/s will be returns must not be used and in the same condition that you received it.
- Refund Process: To request a refund, please contact our customer service team with your order details. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Completion: To be able to complete the return process, and issue a refund, a receipt or proof of purchase must be provided.
- Refund Timeframe: Refunds will be processed within 7-15 business days after approval.
- Exceptions: Digital items are not eligible for refunds unless there is a clear and proven defect or error on our part.
- Return Process: To return an item, place the item securely in its original packing and include your proof of purchase, then please mail your return to the address below; (TRADE STREAM USA, LLC, OHIO ,CLEVLAND , 44105 , +14402633401)
You may also use the prepaid shipping label provided by us enclosed with your package. Returns shipping charges will be paid or reimbursed by us.
Contact Us: If you have any questions about our refund policy, feel free to reach out to our customer service team for assistance on (+14402633401).